If I could leave 0 stars I would. Been waiting for a refund of £198 since September. Received generic email apologising that there was a delay in processing returns. I waited, contacted several times to no avail, only to find the company has ceased trading. As someone who has worked in retail most of my life I am absolutely disgusted with the handling of this. Illegal to be witholding money owed to customers for good which have been returned! I have opened a case with my bank so am hoping to get my money back through them. Cannot believe owner has opened another company having left so many being owed money. Appauling!