I traveled two hundred and fifty miles to meet the beagle I had reserved . He had been rescued as a stray and had a few issues that would need care and patience to settle him into a loving home, I had met all criteria to date, he was given all his vet checks and jabs etc in preparation for his adoption. The vet spoke to me the previous day and was very happy that he would be gong to a good home telling me what a lovely dog he was. All that was outstanding was for me to meet this sweet dog and also introduce my dog to him. It all went down hill from there . I am an experienced beagle owner having had my last rescue beagle for eleven years . I was looking forward to being a mum again to one of these gentle dogs. My original appointment was cancelled due to to this little fellow having acquired a broken toe ( supposedly caused by an altercation with another dog) . On arrival at the office I was met with an unfriendly woman who immediately criticised my dog telling me he appeared anxious and that his tail was down among other negative comments. I had explained prior to my visit that travelling in a car was not one of his favourite things, I was expecting to spend some time with the beagle in the first instance , before introducing the dogs as I had previously been told. But instead we embarked on a short walk that was not beneficial at all. I was afforded less than two minutes with the dog in the reception area, and told to return after lunch. With a heavy heart I decided. not to return, their attitude was appalling and un-empathic . This seems to be the norm for this CHARITABLE organisation. ; Read reviews ) If you are considering donating perhaps it would be worth considering a more deserving charity.