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Ella Draper
My partner and I went into Dogs Trust Evesham this afternoon as we'd like to rehome a dog. Immediately upon arrival, after filling out a form about our situation, we were told that we'd not be suitable for a dog unless we wanted to get a dog sitter to be with our dog for an hour in the middle of the day while we were at work which we were open to and thought was a really good idea. After this, we went to look at some dogs that they had in the kennels and found a couple that we thought would be suitable for us. We told the reception and the short-haired woman we had previously spoken to came and sat down and had a chat with us. She explained that she didn't believe these dogs were suitable for us at all - which was fair enough as that was her opinion - but the way she said it was in the rudest and condescending manner I've ever experienced. When telling us more detail about the dogs we were interested in she continued to slate us and say that they would be challenging (even though their 'signals' were green and amber) which we were more than up for but because of our age (19 and 21) she immediately stereotyped us and didn't believe we could do it and kept suggesting that we should get a golden retriever as it's an easy dog that we 'would not be able to find at Dogs Trust'. I felt disgusted that she stereotyped us because of our ages when we actually own our own home and would be excellent dog parents. She was a horrific woman and is not a good reflection on Dogs Trust and their values. Everyone else we came into contact with on our visit today was absolutely wonderful and amazingly friendly but this lady was vile. She's left a bitter taste in our mouths and we will never be returning to Dogs Trust Evesham again and will be going to Kenilworth to find our new family member.
4 years ago
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Dogs Trust has a 1.7 average rating from 100 reviews

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Alice, Customer Support

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