Boiler broke down , rang Scottish power was transferred to D&G . explained the problem &that I work in care & it was urgent for me to have hot water. I was told it could be next day & she would ring me back to confirm. Two hours later no return call so I rang back. Different person told me it should have been sent to logic & transfered my call . Went through the whole thing again explaining problems ,then was told it would be 4 day as they weren’t in my area before then. I said I wasn’t happy with that I was then transferred to the complainant department. I then spoke someone else who then booked me in for 4 days time as logic don’t work weekends!!!!!!!!! Why do these companies say 24/7 call out , & are happy to take money for a service they don’t support. Very disappointed