first visit engineer "repaired" my dishwasher, 2 days later, same problem, waited another week for engineer, this time he wrote the machine off. Was offered a replacement, no problem, paid for an istallation, and to take old machine away. AO delivered new dishwasher and said he wasnt told to install or take old one away, and to take it up with Domestic and General, when I complained they said AO wont come back, so they would refund my money. I said that wasnt good enough and I want to speak to a manager, I waited on hold for ages then they cut me off. If they knew AO wouldnt come back and install, why do they give them the business? Then we we tried to push the dishwasher into place, its too big. Tried several times to get and answer but no joy. Domestic and General customer services are deplorable, never would I use them again.