We have had a gas oven problem since July 2020, and are currently waiting for our call-out engineer number 6 to attend. Engineer number 5 said he would order some parts more than 2 weeks ago, we didn't hear anything in 2 weeks and so, I call D&G again, wait 50mins for the phone to be answered- go to the house to meet the engineer, then the circle starts again...waiting for this fix, then will stop my cover and direct debit and pay a man to come and fix. D&G used to be good, what has happened? - it takes forever at every turn, i have spent about a week just on the phone to them,,, don't go near them Regards Tracey James- if anyone from D&G is looking