Absolutely disgusting been with no washing machine for 2weeks they sent direct supplies to fix it came back in a worse condition than before they took it both companies are a rip off still waiting for my voucher as they have written my machine off everytime you phone there is a load of rubbish comes out if their mouths they just sit at home through this covid and get paid for nothing over 1 and a half hour at a time trying to get them to answer the phone while other genuine people have worked all through the covid actually doing some work not sitting comfortable in their homes would never recommend the both companies to anyone absolutely disgusting .