worst service ever, please run and never look back, i have a boiler cover with Scottish power, which falls under Domestic & General, they kept on taking the wrong amount monthly, and when called to complain i was told i do not even have a boiler care and i just had an engineer come out last month to service my boiler, i was on the phone for hours trying to resolve this issue until I got frustrated and told them to cancel the service and put me through to the complaints team, after getting through to the complaints team after holding for an hour, some guy by the name of gary told me to hang on a second he was going to read my file, i was on hold for another 20min before someone came back to the phone and cut the call, i currently still do have all my home appliances covered with thses includes TV, fridge and cooker etc which i have now cancelled Domestic & General UK, its just hurtfull part is that after paying for all this money for years they just keep your money with no fund policy which is a SCAM really, but hopefully this actually reach someone and hopefully some actully takes responsibilty, because its just a SCAM really.