I have all my house appliances insured with Domestic and General. My cooker broke on 21st November 2021 and I managed to book an engineer who came on my house on 24th Novemeber. The engineer informed me that he needed to order the induction part, Next day i reccieved an email that the part is out of stock and i need to wait untill 11th December and than to re-book the engineer. Try to contact domestic and general to informed them that i cannot stay without cooker for such a long time, because I need to cook food for my family and especialy for my little one. After I waste almost 3 hours on the phone and talk with 4 different persons nobody was able to help me or to give me a straight answer. The only thing that they can do for me is just to register a complain and somebody will contact me. I called in the morning and nobody contacted me yet. My advice for everyone is better to save a small amount of money each month, and avoid this company. It looks that there is only one person working there and they don't care about customers. Very disapointed with your service guys! Your customers have small kids at home and they are counting on you to fix their appliances ASAP, and to have a proper customer service and a complain handeling team. You are a joke and I m sorry that I waste my money on you for the last 4 years. Also those wasted 3 hours were from my working time. So thank you very much D&G for wasting my time and my money!