Washing machine broke down on the 29th December 2021, rang customer services they said they can't access Candy repair schedule, so after being on hold with domestic and general I had to ring them. Then domestic and general said they have a 3rd party company I could use, rang them they said they stopped using d&g over 2 weeks ago now! So I rang candy, there customer services is a joke,the wait time is horrendous well over an hour. Booked in for repair in the 11th Jan 2022 then they left me a message stating they were coming out on the 17th Jan! Over 3 weeks without a washing machine and got children too! Avoid this company I will not be renewing my insurance with these!