urge you not to deal with this company at all. Extremely bad customer service, no respect to customers and no one is willing to help. I have a policy with them to cover integrated FF with ao, the front plastic cover of the fruit drawer cracked. I have been waiting for a replacement for 5 weeks. I spent more than 9 hours in total in several calls trying everything, raised a complaint but no gain. I had enough and very frustrated from the amount of the horrible music I had to hear while I am waiting on the phone. I cancelled my DD and I will never use them again. Also I will just spread this bad experience to everyone I know.