I want to know why I pay for my washing machine? I waited already 5 months to be fixed but nobody fixed. Yesterday I had an appointment but the engineer didn’t came . It’s so frustrating to wait for something that nobody does. at first appointment the engineer said everything is fine with the machine but wasn’t. At second appointment he says that two shocks are the problem and he will order and fix it but what to see ? At the third appointment was another engineer without shocks because the Beko engineer didn’t order nothing . At the fourth appointment the shocks was not good for my washing machine and at the last appointment the engineer didn’t came . Nice no? I pay the warranty for my appliances for what ? For nothing.