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Anonymous
My tenant waited in for 3 hours for the engineer. The engineer no-showed. There was no communication. I found that the online-status for the job changed to "call aborted". Impossible so far today to speak with a human about it. Automated answer phone keeps hanging up on me. So many bugs in this phone system and website - live chat doesn't work either. Life is too short for service providers like this. This was in London by the way. I have previously used the service in Brighton where it worked acceptably (not entirely glitch free, but acceptably)
1 year ago
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Domestic and General has a 1.3 average rating from 521 reviews

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