This company neglected me and didn’t email me back for over month. I pay monthly insurance for my phone, and my phone got stolen. They didn’t support me or reply to my emails. They replied to me after one month of me calling and emailing. They tell me it’s too late to handle my case, and can’t provide my replacement phone. Every time I call them, they pass me around like pass the parcel. As a compensation,they gave me £15 like it’s a joke. It’s utter disgraceful they don’t care about their customers. I paid nearly £800 for my iPhone and they give me £15 and no replacement phone in return. They closed my case without informing me, and gave me £15 to shut me up!