Sent out company Kent Appliances, appalling service, failed to turn up on Four occasion's, when did turn up engineer said I don't fix these will send out another engineer, three more failed calls, rang domestic and general, they agreed they were aware of the appliance repair agent giving poor service but said that's who they were instructed to use, when they did finally arrive they told me my cooker could not be repaired, have had cover with domestic and general for years No Longer, called another REPUTABLE appliance repairer in Kent, cooker fixed first visit, no problem with parts and working as good as new, Kent Appliances just did not want to repair inferring they get paid regardless, appalling service.