17 days and two visits to get the washer fixed over Xmas Our door on our Hotpoint washer broke 22nd December so we booked the next day and got an appointment 30th December. So no washer over Christmas not ideal but with a little help from family and some wire we got there. So today our repair man came round he could not get out quick enough replaced the door and gone within 15 minutes. He asked if there was anything else wrong with it which I didn't think there was and he was out of the house. One wash down and the door alert is now flashing! Can't even get it open now, the latch is fixed but now the door won't open and the cycle won't finish. Rang up D&G and the lady did not even apolgise and just said she would ring the repair man to see if he was in the area, which he wasn't and that the next available date was 7th of January. So 17 days without a washer and over Christmas and new year. No apologies or trying to fast track it through as they had made a mistake. Seems like they just want to get the job done as quickly as possible and out of the house no testing or seeing if it actually works. If I could cancel I would but my policies have all just renewed!