Absolutely shocking service. Even when I told them what the problem was and what part the machine needed I was told I'm not and engineer and needed one to look at it first when he eventualy arrived and looked it it told me exactly what it said the first time so instead of it been fixed that day Wednesday 4th I had to wait for him to put his report in order the part and they will be in touch. I called them on Saturday 7th because I haven't heard back from them yet and was told the engineer hasn't updated the system yet so now I have to wait till Monday to find out what's going on and will probably take a nother two weeks to fix it would have been quicker to fix it my self they are an absolute ripoff.