Iam not very happy with the service I reported my washing machine out of action two weeks ago to engineers turned up and told me the machine was not working and they would send a report in. An hour after they left an appointment was sent for two days later 12/03/2000 the engineer asked what was wrong with it I explained that the drum was making a funny noise on inspection he said that they should have order a drum as well as the other bits required. I contacted customer service to be told that my machine was repairable I explained that I have been paying for over 10 years. Iam now left with out a washing machine for how long again .