Washing machine died booked repair, then recieved text oh wait engineer not available that day god appointment for the next week which wasnt suitable.pho ed up to state if you can change it to the 25th fine if not leave it I'll work around you, they cancelled my appointment and didnt give me the day I wanted without telling me.... I phoned up to check oh the next appointment is now the 29th.... the repair centre only works on behalf of domestic and general isn't owned by them.... opened up complaints with both companies and nothing being down was told I'd be called etc... nothing called on the 28th to check oh we dont have you booked on the 29th...... had enough going to the Financial Conduct Authority who regulate these jokers