Been a customer for over 15 years. Service has gone downhill over the past few years. It’s a shame really. The actual staff are lovely to talk to on the phone but I suspect that their management are mediocre. The left hand doesn’t know what the right hand is doing. Organising repairs are cheaper outside of this cover and the replacement policy is. It worth the paper it’s written on. The whole service is very bureaucratic and chaotic. It’s not worth the extra hassle and aggravation.
4 years ago
Domestic and General has a
1.3
average rating
from
521
reviews
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