Purchased a washing machine from Donaghy Bros, delivered on the day agreed ,received a phone call 1/2 hour before to confirm time, after i installing the washer there was a fault in that it wouldnt start the programme, at 4.00pm i phoned Seamus and Lauren who talked me through a check procedure to trace the fault .
9.45 the next morning i got a phone call from Lauren to say they would up lift the faulty washer and replace it with a new one
this was done by 1.00pm that day .
within 6 working hours of my first phone call the issue was resolved ,this is what i call top class customer service
To Seamus and Lauren thank you very very much top class service, if anyone is looking to purchase household appliances give Donaghy Bros of Kilrea a shout you wont be disappointed
Trevor Matthews
3 years ago
Donaghy Bros has a
4.8
average rating
from
8,248
reviews
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