Doordash is a hot mess and the drivers are too. I place a order to be picked up and delivered to Legacy High School. the order was picked up but delivered to the wrong School...smdh
I reached out to doordash customer service and explain what had happened. Doordash agent apologize for the inconvenience and asked if I wanted the order to be redelivered or a refund back to my card. I chose the order to be redelivered to Legacy High School because my wife and her co-workers was waiting for their lunch.
He then insured me that the order would be redelivered and I was received a text message once it's picked up like before.
I waited 45 minutes & the order was never delivered. I then call doordash customer service number and inquire where was the order.
The second doordash agent inform me that the order was never reorder and my card was refunded back. WTF.. REALLY, AFTER WASTING 2 HOURS OF MY TIME . " WHAT A JOKE OF A COMPANY " !
Nothing but excuses with no solution... they have drivers that can't redirections and they have customer service agents that give out false information. If I could have rated this review as a ZERO star, I would have.
Good luck with other customers putting their trust and hunger in the hands of incompetence.
1 year ago
DoorDash has a
1.3
average rating
from
23,544
reviews
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