I placed an order through door dash for some Italian food for my family after just adding the door dash app . I started to receive msgs Insp saying my food had arrived we went outside but nothing at the front door I opened the app and reported the food had not arrived the app responded your rider has delivered the food I tried to contact the rider for over thirty minutes with no reply eventually the rider called said he delivered the food I said it is not hear and to return to my house to verify nearly 50 minutes passed since food had apparently been delivered eventually whilst waiting for the rider to return my neighbour knocked on my door and said we just found this outside is it yours then the rider arrived to my neighbour and my neighbours said you delivered food to incorrect address I placed numerous complaints to door dash customer service only to be denied a refund for my cold food DOOR DASH are useless I now use Uber eats with no problems.
6 months ago
DoorDash has a
1.3
average rating
from
22,054
reviews
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