I bought 3 meals (with drinks included) for my 3 children.
DoorDash delivered food without the drinks. Customer service acknowledged he could see the drinks ordered on receipt of payment. Delivery driver also acknowledged he was not given drinks despite asking for these at the eatery.
Doordash investigated within 5 mins via email and guess what? See the response below:
We're following up to let you know that we've concluded our review and have made the decision to deny your refund request.
We recognize that you may be disappointed by this outcome, but we based our decision on a comprehensive analysis of all relevant factors, including the full details of the order, the details of your refund request, and your overall account history.
The conclusion was - no re-delivery or refund. Case closed.
Unbelievable!!
This is just scam! My children had their meal without drinks we bought with our money and we were denied a redelivery or refund.
Please avoid DoorDash for life!!!
4 months ago
DoorDash has a
1.3
average rating
from
22,884
reviews
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