DoorDash allowed another business to associate into my menu and through countless interactions -- their only answer is we requested the POS integration. After explaining multiple times through email (they refuse to connect a manager or supervisor for a call) that we would like a full explanation and who, what and when changes were allowed to be made on our account.
DoorDash rep is GREAT at calling you weekly if they can see if you would like to do ads with them -- but if you need assistance, you will never reach anyone for a call. Suggest to never spend any money on their ads platform. Also raise rates on their platform to cover the high percentage charges they take from businesses. MAYBE if enough businesses shifts their marketshare to other 3rd party platforms they will make revisions to their business plan.
4 months ago
DoorDash has a
1.3
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