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Laibah
We ordered groceries yesterday for $64 and DD took $205 extra from my bank account without any authorization, we called spent 2 hours on call, manager said refund will take in 3/5 business days and gave us$30 credit. That put my bank account overdraft charge. Today we ordered to use credit and groceries were for $58 and DD again took unauthorized payment from my bank account for $166 and the credit manager gave me$30 they took that back too, which put another overdraft on my account so in 2 days they took extra money without my authorization and now holding all that amount and I have nothing left in my checking account to buy groceries until they refund my money back. When I called back after 55 minutes wait manager refused to talk to me. Now I have to wait 5 business days to get my money back. Is this even legal? This is fraud because I never authorized these extra amount. A manager I talked to was extremely rude. Now I have to make legal complaint about them. I have all the screenshots what I ordered and how much they extra charged without my permission. Even they’re so cheap and unprofessional they took the credit back $30 which one of the managers gave us yesterday as an apology. Don’t trust DoorDash (DD) it’s scam and fraud. Customer service and management extremely rude, unprofessional.
3 months ago
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