I ordered from a local Chinese restaurant my order was to be delivered before 6:00 with instructions to knock on the door and hand me the package. When it was 15 minutes past my delivery time I called the restaurant and they told me that I had to call doordash. I called doordash they told me they could not give me a refund at this time it would have to be reviewed. I had called the driver and he spoke only Russian and hung up on me. Doordash has the most awful customer service I have no idea where my food is and I am out over $31. I will be contacting my credit card company to voice a complaint against doordash. If you can go pick up your food yourself. Can you imagine hiring someone who only speaks Russian and no English to do a delivery in the United States? Do not use this service and I will be placing a complaint with my credit card company against doordash. I got an email that they have reviewed my case and denied my refund.
6 days ago
DoorDash has a
1.3
average rating
from
22,482
reviews
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