Login
Start Free Trial Are you a business?? Click Here
Marc
Well, I got ripped off by doordash again. Last time, I ordered a whole bunch of food from McDonalds. A couple items were missing. A large meal and an extra side order of fries. I contacted DD support in the hopes they could having my missing items redelivery. Instead, they issued me only 6 dollars worth in DD credits. The missing items cost me over 15 dollars. I complained to doordash and they upped the credits to only 9.72. I complained again that I wanted to be compensated in full or have redelivery of my items. DD dug in their heels and refused to do anything more. Giving me the runaround about kicking this up to their specialized team. I never heard anything back. Now I made the mistake of ordering through doordash again. I ordered 2 pizzas and 2 heroes from a pizzeria. A chicken parm hero (14.75) and a meatball hero (13.75,). The pizzas arrived, but not the heros. I contacted their support and they saw fit to compensate/refund me only 13.14! 13.14 for 28.50 worth (not including the taxes and fees) of missing items. I contacted support only to get the same runaround, the same act of them digging in their heels and refusing to properly compensate me, the same nonsense about kicking it up to their specialized team, the same nonsense about having to wait 24 hours to hear back. When I started using doordash a couple years ago, they were very, VERY good about compensating or redelivery missing or wrong items, no matter how few or how cheap or expensive the item was. Now, they rip me off for missing items. I am NEVER ordering through doordash EVER again.
6 days ago
Read DoorDash Reviews
DoorDash has a 1.3 average rating from 22,488 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial