1 hour of my life I will never get back. My order was picked up by a driver who then canceled the pick up on his end. Another dasher was assigned the task. That driver gets to the store and of course there is no order. However, I was not informed. I contact the driver no response. The second driver then canceled the pick up and a 3rd drive was assigned. Same thing happened and a 4th driver was assigned. So contact customer support, and after several requests and persistence I get them to investigate if my order was in fact at the store or stolen. And then I get a call from Door Dash saying sorry the wrong drive picked up hour order (bs). The caller says I have ben given a refund for my inconvenience and I can replace my order and then hangs up, without letting me say a word. So, I decided to drive down to the restaurant and just order to go myself. I get there and I talk to the manager who personally handed off my food order. And he told me the 1st driver took the food and he confirmed the drivers name (which did appear on the app) so I knew it was indeed the 1st driver that picked the order up. Manager at the restaurant also confirmed with the driver theborder, name and confirmation number. He also confirmed that other drivers arrived to pick.up said order. It's not the first time this has happened but customer service has got to a point that it is not worth the hassle to order through this company. I would say just go directly to the restaurant or store these 3rd party delivery services are a waste of time and energy with very rude customer service practices.