Door dash just lost a longtime client. I will NEVER use this company again. I never received my order because of their incompetent driver Sindy delivered to the wrong address she did not coordinate that she was lost. She did not follow protocol in trying to contact me, in fact I messaged her if she was lost and she never responded. See images below, does the address 4194 look remotely close to the address 4235? NO. So why did she leave it there?? she left my pizza at some random address that was not even close to being my address. Then in the description from the driver she tried to make it seem like she contacted me. When clearly she did not and is a Liar. then when i called customer service and spoke to a handfull of ppl whose names i only remember are Marinel and Diana. They did not help or process a refund for me.Diana was trying to say I didnt verify that i was even me or it was even my order and argued with me about not giving me my money back. It was ridiculous. Clearly i have the reciepts and it WAS my order but she wouldnt help me. Then Marinel would not even hang up the line when i spoke with her about it so i could leave my customer service review because she was so worried I would call her out on her bad customer service well I am calling her out now. Marinel you are the worst customer service agent I have ever delt with I hope the call I made to you was recorded so your boss can hear how you left me on the call for over 40 minutes because you wouldnt transfer me to do my servey. Door dash do better hire better drivers who at least speak english. And customer service agents. And stop robbing people of their money. Recieving a refund in 12 business days is a load of crock and you all are robbing people. I better receive my refund in the next day. I been waiting 4 business days not counting the weekend which is 2 days already so thats actually 6 days that you all have stolen from me. Never again will i do buisness with you. I am deleting my account. Hope you don’t treat any of your other customers this way.