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Sherilyn St. Louis
I pretty much have stopped ordering from door dash but over the past month I have ordered twice and it was a sick reminder of why I stopped. The prices are absolutely astronomical, and they never get it right. If the dasher driver would check the order before leaving the restaurant/location then this could be avoided. But they never do. I have actually had to text the driver in the past and pray they speak and read English, to tell them to check the order to make sure it’s correct before leaving the restaurant. That should be something they’re doing already. The customer shouldn’t have to tell the dashers to check the orders to make sure they’re correct before leaving. I ordered Chicken Broccoli Alfredo with Linguini. Along with Manicotti w/ Meatballs. The Alfredo didn’t come with linguini as I ordered. They made it with Rigitoni. The cost of this was $67. And when going on the door dash app you cannot contact customer service through their app. You need to call and be on hold forever. The lady that answered had roosters crowing in the background and everything. I was very taken aback. I will never order from door dash again. Because that dish was $25, it will not be eaten because my son has texture issues and will only eat certain pastas. And door dash thought it appropriate to refund $7.10 for the incorrect dish. It cost $25. How does nearly 1/4 of the price as a refund supposed to keep customers satisfied? This could’ve all been avoided had the driver checked the order before leaving the restaurant. Which I would’ve thought would be protocol, but who knows, maybe I’m an idiot and just have my expectations set too high. When your paying $67 for food I’d like to think expectations should be high for Door Dash as well!! Now I’m trying upload photos to back my claims up and for some reason it’s not working. I’ve tried uploading them individually as well as together and it’s not working.
5 days ago
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DoorDash has a 1.3 average rating from 22,741 reviews

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