I did a double dash order today. The dasher took over an hour to deliver my order and did not communicate the delay properly. I called support because my app would not work correctly and I couldn’t see the order on the screen. Support was super frustrating to deal with and it took an extra 20 minutes for them to get to speed in figuring out what happened to my order. I asked for a credit because my order took over an hour to receive my order. I pay 9.99 a month for a dash pass and have ordered quite a bit so it’s sad that this company can’t recognize this and treat their customers right