I ordered food through the Jack In the Box app. It was to be delivered by DoorDash within 25 minutes. It was delayed twice taking it to almost an hour. Then I get a message from DoirDash that Jack’s cancelled my order. I called Jack’s and was told my order was picked up by DoorDash, then 2 more Dashers showed up to pick it up. DoorDash cancelled my order, and my food was never delivered. My account was debited the entire $25 amount and a Dasher got their tip! I contacted DiirDash only to be told I’d have to wait for my refund but, that $9 was already refunded (it was not). I explained that I had just gotten out of rehab from a broken hip, and literally had no food in my house, and I wasn’t getting paid until the next day and needed to eat so I could take my medicine. Twice, by 2 different agents, I was told that I had to wait for a refund. I literally lost it on the second agent whom I was able to speak with (Marge). I told her I needed my food redelivered. She stated they can’t do that. I then asked why was that an option given on their recording. She put me on hold. After a very brief hold, I was told they sent a message to Jack In the Box instructing them to redeliver but, I had to call Jack’s to ensure it happens. So, I pay extra for DiorDash’s program but I have to be the one to do the legwork?!?! She had the gall to tell me yes!! So, I attempt to call Jack’s. Being that it’s dinner time, I’m now on call 39 and counting to them to see if they hit the order from DoorDash to redeliver to me or not. Looks like I’m out of my $25 paid to Jack’s, the tip I paid to DoorDasher’s driver, and…I have no food whatsoever until I get paid tomorrow morning. It’s going to be a long, painful night as the pain pills make me throw up if not taken with food. I’m so upset!!!!! I don’t even have bread in my home. I can’t drive due to my cast. And I have $3 to my name for the next 15 hours. But DoorDash doesn’t care. 😡