I was getting a gift from a family member. The driver came into the store and he handed the bag to a customer and left. Door Dash basically said that they took our money and its too bad that we didn't get our order. I called them and they are only trying to skirt around the issue and wont let me talk to a supervisor. I will call them back every day and every chance I have to continually ask for my food or my family member to get a refund. DONT use this company. Use places who have in house delivery that way you can actually talk to a person who will resolve the problem