Items were dropped off at the wrong building/apartment. I called the dasher on the phone, and he argued with me about them being at the right spot where the GPS took him. I had to constantly tell him that is not my address, I had to go search for them myself in 0° degree weather with the wind chill that was forecasted as feeling like -23°. I had to walk 3 apartment complexes in order to find my items that were luckily not stolen while I was freezing for 15 mins outside with health conditions.. Never had this issue before with other dashers. This dasher, who was supposed to deliver my items to me tonight, was a different person. Doordash agents told me they would refund me, (twice now), failed to refund and one of their agent's argued on the phone with me today when I called to complain. Said I didn't meet their policy.... this is my first complaint I'm filing. I'm seriously thinking about taking them to court about this. This is crooked and ridiculous. The lady on the phone told me pretty much she can't do anything and was very unprofessional over the phone, being rude and arguing with me. Do BETTER DOORDASH.
1 week ago
DoorDash has a
1.3
average rating
from
23,055
reviews
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