My recent delivery was from Cub Foods. There was a picture showing that it delivered to my home, so I went out the front door to grab it and nothing was there. I called the driver to see if he knew what happened and the driver told me that after completing the delivery the app gave him a new address for my order, so he took it there. I have called support 5 times now and they denied my refund twice and now can't do anything. I never got this order and am now out OVER $100. This is HIGHLY UNACCEPTABLE! They robbed me of my hard earned money and refuse to help! I would give them zero stars, but that is not an option. I am now waiting for a Supervisor from DoorDash to call me and hopefully resolve this, but I doubt it. It seems to me that all they care about is money and NOT helping the customers at all.