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M.C.
If I could, I'd give no star. I would never use Doordash by choice, but businesses that only do their deliveries through them have never delivered. Whomever would say they were arriving to pick up my order then next thing you know, it says a different person is going to pick up my order. At that point, I call the business and it is confirmed that it was picked up but stolen. I've had doordash support literally hang up on me in mid conversation when I provide proof of the situation and they refused to refund me and told me to go through the business, then the business has said that it is doordash responsibility to refund me which got me nowhere. I had to dispute the transaction and provide proof through my bank to get my money back on an order I never received. How ridiculous! After a few times of this nonsense I refuse to deal with doordash, if I find that the businesses use them i immediately cancel my order.
5 days ago
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DoorDash has a 1.3 average rating from 23,017 reviews

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