I've been a Doordash customer since 2019. Recently we ordered thru a local area business thru Doordash. The order was so late (over 35 minutes from original promised time) and the order had not even been picked up after the last updated time. At the earliest, the delivery would have been over an hour late. Our friends had to leave so we cancelled the order due to how late it was. Now Doordash is refusing to refund the charges. Doordash account has been cancelled and will no longer use their services. Be careful when working with them, they are not customer friendly.