Best part of DoorDash, we've used the many times and when the food is delivered ON TIME, the drivers are consistently polite, professional and deserve being generously tipped...IN CASH so I'm sure they get what they earned for their service. The WORST....when there are mistakes, errors in filling the orders, inaccurately filled, or food NEVER shows up or can be found "even when GPS shows they coming down your block"...??? They have the worst business model, were they will charge you a "Service Fee", for a reorder of delivery for an error that was NOT your/the customers fault. Last night, had 5 hungry family members waiting for a deliver that WAS on-time, but was missing TWO entrees.....contacted the restaurant first, the acknowledged the mistake and "offered credit"....weak, because no one I knows can "EAT CREDIT"....so I went back to DoorDash, complained, picked the "reorder" option....food was here within an hour....ended up tipping BOTH drivers, since they were the ONLY ones performing their duties as expected.....I was NOT charged for the food items reordered...BUT, for some reason, they feel they are entitled to charge you a SECOND Service Fee....WTF...??? This makes it very difficult to even think of using their service in the future...."may I never be that hungry or desperate"...!!! Someone "fucked up", and I might be included for even thinking of using DoorDash, but there is no reason I should PAY....then PAY AGAIN...!!!