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Anonymous
Doordash has typically been good for us, except there have been several times our drivers have forgotten parts of our orders and a few times it has taken a long time to receive our food, which resulted in it being cold. If you have a driver that goes by "Shi T" double check your order!!! She only brought us one bag when the receipt said 2 bags. We had to get the order refunded and reorder... which was a pain. If we wouldnt have wanted Cracker Barrel we wouldn't have even bothered reordering. Just double check your order. I've also noticed that some of the pricing on Doordash isn't what the actual pricing is at the restaurant. One time we ordered PF Changs online instead of through the Doordash app and it cost us $20 less! We have had some really great drivers that are quick and friendly, but others are not so good. Overall I would say that it's an okay app if you dont want to leave the house. But, I do think Doordash should add a feature to refund your money to your card instead of a credit... especially in cases where they forget like 70% of your order! At that point they should be willing to give you the money back. I also reccomend adding a more extensive rating option for the drivers including timeliness, customer service, friendliness and a way to do a detailed review (comment section) of the overall order.
5 years ago
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DoorDash has a 1.3 average rating from 23,524 reviews

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