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Anonymous
As a dash driver....we are dependent on tips. If we notice the delivery doesn't have a tip I'll be damned if I have to drive to a restaurant...wait for the order to be made...then drive thru traffic 5 miles to the customer for 3 bucks. If you all want better service from door dash then at a minimum you should tip 5 bucks. I recently accepted an order on Friday night. Drove 5 miles to the restaurant and the food order was 45 minutes before we could get the food. Traffic was bumper to bumper. So I asked to be released from the order. It was to pay 6 bucks but it would have taken me 1.5 hours to deliver. Just isn't going to happen. Drivers have to drive to the restaurant...wait for the food...drive through traffic and then have to follow any special instructions for delivery...( Please deliver to 6th floor). So I have to find parking..then walk and take elevators up to deliver...then back to the car. The dash app also states the customer should be outside for the delivery of their food. Less than 1 percent of customers actually do this. As a result I will not accept orders that aren't a minimum of a 5 dollar tip unless it's within a block of the restaurant. If you want good service from door dash then you must make it worthwhile for the driver. We rely on many orders...dealing with restaurants that are behind...deal with traffic...have fuel and maintenance expenses....and you want your food delivered where the driver tip is a buck or two. Good luck getting your order.
5 years ago
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