I knew I wanted fifteen XL joinery doors and Doors of Distinction had the best price I could find online. My initial enquiry was during C-19 restrictions with Alan who helped answer all of my questions. He gave me the confidence to purchase at that time and later Matthew helped me through the ordering process . At my request the delivery was held for several weeks without issue. The actual delivery was on time and efficiently managed. Two months followed until the Carpenter could fit them who found I had ordered 3 doors incorrectly. A phone call to Matthew who managed a smooth and seamless re-order/invoice and collection/credit immediately. I emailed about a small piece of damage which was managed swiftly and apologetically by Matthew and Richard to a satisfactory outcome. Excellent doors and excellent customer service all round. I'm very pleased.