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Robert Miller
Ordered downstairs doors for new build and after some issues all arrived and installed, quality average Then ordered doors for upstairs and told not available for months but have same doors that only has slight bevel compared to original doors, so ordered Replacements And one of original as I could wait for this door and waited. Doors eventually arrived but panels completely different size so had to use upstairs But asked for one to be replaced as it sat next to an original door and looked completely odd After much discussion they are insisting that I pay £30 to pick up the door and £35 to take off one away even though they are picking up a door they sent by mistake and has been sitting in house for 4 months So I am understandably not happy now having to pay £65 to replace a £80 door that they mis sold to me. They are not happy to compromise at all even though they told me the doors were slightly different, when they are definitely not I would suggest you avoid as I will in future as customer service is bad as they never reply and keep you waiting and chasing
4 years ago
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Doors of Distinction has a 4.6 average rating from 293 reviews

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