Didn’t deliver Amazon subscription parcel despite instructions of where to leave, on second date waited in and no one showed but got text couldn’t deliver, rang customer services Tod Depot Manager would ring, didn’t. Left review on Trustpilot Dpd said I would be contacted soon , 3 days and 3 phone calls to customer services later and they still haven’t. NOW they’ve returned parcel to Amazon saying undeliverable!!!! Unbelievable - was regularly delivered until they got hold of it - don’t think I’ve met a more incompetent company with zero management capacity (check out indeed reviews from previous employees) and shambolic customer care. Hope this helps future customers to stay well clear of this company and pass on to anyone you can. Even the customer complaint process on website just takes you to a “page not found” not surprising will be overwhelmed. But Martin Lewis ( The Money Man) has a site with links of how to claim as Dpd has a history of incompetency and appalling customer care. Will be passing on to Amazon, please do the same.