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GG
Reported a driver for using my classic car as a resting place for my delivery in order for him to take a POD photo and causing damage to the wing in the process. Added to this he rocks up at my address on a sunday morning unannounced to confront me about making a complaint about him, i find this stalker like behaviour. Added to this how the hell does he know my address details from a week maybe two ago from delivering? At the time he turned up my 8 year old son was there, which if it turned ugly would have been distressing. I’ve sent repairs quote three times now and they’re still saying it hasn’t been received and asking for cctv evidence. I made it clear WE DONT HAVE CCTV but they keep asking its appalling the way my complaint has been handled, and the fact the driver randomly turned up on my doorstep surely it’s a GDPR breach him having my personal details? pretty creepy really. UPDATE: Had email today 20/11 the person responding on email now accuses me of being abusive to the driver when he turns up out of the blue on a sunday morning of all days to confront me about the damage to my car. They are using this as an excuse to say as i was abusive the depot are not letting the driver have anything to do with it, and are now saying i should use my insurance company, even though i’m not at fault, they are. Still left with £200 damage to my classic mini and they’re refusing to accept responsibility as i don’t have CCTV to give them, i don’t have CCTV not everyone does, the driver sent POD a photo with the package on my car is that not proof enough the parcel was on the wing of my classic car? DPD disagree, i will continue to expose this incident further till i get a result.
4 years ago
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