I love DPD. I live in the south west of England and here they are a million times better than all the other courier services, to the point that if a campany doesn't use them, I'm a tiny bit more reluctant to use them. DPD regularly deliver stuff early for me, for example, something I ordered from North England was passed to DPD at 7:30pm on Friday night. Initially I had an email from DPD telling me delivery was scheduled for Monday. However at 10:30am the following day I had an SMS telling me my item would be delivered between 1 and 2pm that day. Thats 18 hours to get something all the way across the country and deliver it to me. And the hour long delivery slot by text is something that every courier should use. On top of that, you get a text when the driver is a few stops away with a link so you can track their location and make sure you're ready to answer the door as soon as they turn up. For this reason I don't know how previous reviewers are saying that the driver didn't ring the bell or even get out of the van. The vans are obviously tracked, so if this was happening just call DPD and complain, they could see from the tracking data that the van didn't stop for long enough to get the parcel out of the van and attempt a delivery. For me, its easy to track the van and see when it turns up so I keep an eye out and when the van turns up I go straight to the door. Haven't had an attempted delivery message from DPD where I was in and never saw the courier, unlike most of the big courier companies like UPS or TnT. I couldn't believe the reviews on this site cos for me DPD are the best courier by a long way. Perhaps they're unlucky enough to have a jobsworth working their area, in which case they should complain to DPD who can check the driver's actions from the vehicles GPS.