Driver collected package 21/12/20 for delivery 22/12/20. The driver signed the manifest to accept package from ourselves and left tracking documentation. Went to check tracking of package 22/12/20 and tracking number was not recognised on DPD system. Immediately phoned DPD and met with automated response saying package delivered at 07:40am 22/12/20 and the package was confirmed as being accepted by a person not known to ourselves or the party due to receive the package. DPD have confirmed the package was delivered to an incorrect address and we are still awaiting a telephone call from the DPD manager to explain what has gone wrong and how they intend to remedy their error. The package was a family prepared presentation letter to our young 2 year old granddaughter introducing Father Christmas to her with a lovely message and colourful images of Santa, his reindeer and elves. The package did not contain any monetary value whatsoever but had sentimental value to us as her grandparents. We await further information from the DPD Manager!