FICTITIOUS / NEGLIGENT DELIVERY I got an email 18 Nov from DPD saying that they had delivered my parcel at 14:46hrs, which contained high value (£368) easily sellable items. I did not receive the parcel despite being at home all day. The e-mail stated that DPD had delivered it to someone called Claire, but there is nobody in my house called Claire and I have no neighbours within my postcode called Claire. The photo supplied of the doorway where DPD said they delivered my parcel is not mine nor any of my neighbours within my postcode; I live in a neighbourhood with few houses. In summary, there is no Claire nor front door (that resembles that featured in the drop-off photo) within my postcode. DPD's evidence of receipt is either fictitious or my parcel was delivered outside of my postcode. Either way this is negligent or dishonest. This is the worst delivery that I have experienced and of course there is no phone number on DPD's web site that you can contact them on and their web site appears designed to not want to interact with customers except to sell. I eventually found a number on the internet for DPD and of course ended up with some call centre the other side of the world in what appeared to be someones living-room given the background noise. I called DPD 19 Jan 09:15 hrs and was told that because I did not phone before 5pm (closing time) on the day of delivery (2hrs after they said they delivered - despite the absence of a number on their web-site), there is nothing that they can do as the driver will not remember the delivery the next day. I suggested that surely the photo of the front door that was taken will identify where the parcel was delivered, given that map location is common-place on all cameras & phones and if DPD are relying on this for proof of delivery they must have something similar. The response that I got was, there is nothing that can be done. I have since had a written reply to my original posting (Jan 18) from someone called Andy saying first-thing this morning that someone will be in contact with me, but of course nobody has called / emailed. Naturally, given that I can not trust DPD, I shall be advising all vendors that provide home deliveries that I will not accept those by DPD.