Sent a small package to Bulgaria, didn't arrive, 3 weeks later I try to contact customer service to report it missing. tracking just stops. no response, then after 2 emails I'm told it will be passed to the relevant team, no further communication . 5 weeks after posting the item, I use resolver.com to complain, I get a response, but that's all. no action is taken 7 weeks from posting the item I escalate my claim on Resolver. In 12 days from now I will escalate it to the SEO .
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