I had issues every time DPD is supposed to deliver a parcel to me, this is going on for years now without the slightest improvement. There is a gated entry with security call system. I leave detailed instructions every time on how to gain access and the drivers regularly come, take a selfie with the gate then leave without calling through for entry. Today I got a message that they missed me in the first 3 minutes of my allocated delivery time. I instructed also to leave the parcel in a safe place hoping that DPD drivers won't be able to play their dirty tricks but to no avail. Any self respecting business should stay away from using DPD as inevitably their business will suffer and their customer services will deal with unhappy customers. I definitely choose not shopping companies that work with DPD if there is alternative.